Virgin (continued)

June 10, 2013

Spoke to Virgin today to order my super hub – they said that they would upgrade my 20meg broadband to 30meg at no charge.

The service has been really good – when I contacted them in the evening to  say that I was only getting 20meg they gave me £10 refund on my account.

I say that the customer service is good but their product suck at the moment – I am not able to use YOUTUBE early evening, it is fine late at night.

 

 

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